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  • Phat Performance...

    Has anyone else dealt with them? Getting pretty frustrated with them. I ordered 2 weeks ago, said they would out in 2 days and still nothing. Since we had to deal with 2 different gift visa cards they did not get me an order number. Finally called them wednesday and thye said they would have an email out to me with order number "right away" . Email messages had been completely ignored although they were answered within minutes before ordering. I just want my new pipes Damnit!
    2000 Roadstar 1600 - BAK, Pumpless, Curt's manifold, Mikuni HSR42 Freedom Combat Pipes Jumbo Strong bags, PPG 'HellFire' Paint.

  • #2
    Its been a few years but always had good luck with them
    my Wallet is Getting dangerously close to spontaneous combustion

    Comment


    • #3
      Same here, been a couple years, I didn't have an issue, but maybe something has changed with them.

      Comment


      • #4
        I have done business with them multiple times in the past and had good luck. I have not purchased anything there in the last year or so.

        Comment


        • #5
          I remember a few years ago when there was a consolidation of online stores with Dennis kirk and JP Cycles buying or being purchaed by others and we got down to 2 big companies. So maybe that is the byproduct of that change. I also purchased from them but that was five years ago before all that happened.
          Go ahead, I dare ya.

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          • #6
            I ordered my Bassani from them a year or so back. They were good to work with the only issue was the exhaust cans were back ordered from the manufacture. But they were good at explaining the delay. Still got them in a reasonable time. I would use them again.

            Comment


            • #7
              Originally posted by Bee Farmer View Post
              I ordered my Bassani from them a year or so back. They were good to work with the only issue was the exhaust cans were back ordered from the manufacture. But they were good at explaining the delay. Still got them in a reasonable time. I would use them again.
              Yeah these showed as in stock so I was expecting them a whole lot sooner. Ignoring my emails is pissing me off though. I'll call again Monday.
              2000 Roadstar 1600 - BAK, Pumpless, Curt's manifold, Mikuni HSR42 Freedom Combat Pipes Jumbo Strong bags, PPG 'HellFire' Paint.

              Comment


              • #8
                I know I'm getting a little pissed with them. Ordered a drive belt a couple of weeks ago that was supposedly "In Stock" and it still hasn't shipped! An email to them got no response, so I guess I'm going to have to call or be prepared to wait even longer. No a Happy Camper right now.

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                • #9
                  Ive dealt with the owner a couple of times. The guy is a jackass. I dont spend my money there anymore

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                  • #10
                    Originally posted by GREENPUS View Post
                    Ive dealt with the owner a couple of times. The guy is a jackass. I dont spend my money there anymore
                    This is what I've heard in the past before too. Never did spend any money there.
                    "There is nothing stronger than the heart of a volunteer."
                    Chris, 2004 Roadstar Silverado

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                    • #11
                      If I can help anyone with parts, just holler at me.

                      Comment


                      • #12
                        Originally posted by TimB View Post
                        If I can help anyone with parts, just holler at me.
                        You're still selling parts Tim? I noticed the MM site was gone.
                        Manuals, Roadwing, other stuff
                        PGR
                        PGT MT

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                      • #13
                        Originally posted by TimB View Post
                        If I can help anyone with parts, just holler at me.
                        Hey Tim. You're still in the biz? Last I remember, you were going to close up shop. Good to see ya still around.

                        Comment


                        • TimB
                          TimB commented
                          Editing a comment
                          I'm erecting another building right now, but I'm still here. I stopped selling OEM parts is the only difference. THANKS!

                      • #14
                        Originally posted by FDRUCaptain View Post

                        This is what I've heard in the past before too. Never did spend any money there.
                        In the past he seemed to have the lowest prices and this was my primary reason to buy from him. I ran into a couple of mild issues with what i bought and service from Phat was terrible. Ill admit im cheap but service is very important to me and i wont give my business to anyone that doesn't act like they want my business

                        Comment


                        • #15
                          Originally posted by GREENPUS View Post

                          In the past he seemed to have the lowest prices and this was my primary reason to buy from him. I ran into a couple of mild issues with what i bought and service from Phat was terrible. Ill admit im cheap but service is very important to me and i wont give my business to anyone that doesn't act like they want my business
                          I get it brother. That's why I bought my pipes from Shane Scalpi. Seems like a good guy to work with, was fair, and quick .
                          "There is nothing stronger than the heart of a volunteer."
                          Chris, 2004 Roadstar Silverado

                          Comment


                          • #16
                            Originally posted by GREENPUS View Post

                            In the past he seemed to have the lowest prices and this was my primary reason to buy from him. I ran into a couple of mild issues with what i bought and service from Phat was terrible. Ill admit im cheap but service is very important to me and i wont give my business to anyone that doesn't act like they want my business
                            Yup, and I am bad about shopping for price too, he had a good price on the Freedom pipes I wanted that were made into a can't miss it deal with a 10% off code. Add in the free shipping I jumped on it.
                            2000 Roadstar 1600 - BAK, Pumpless, Curt's manifold, Mikuni HSR42 Freedom Combat Pipes Jumbo Strong bags, PPG 'HellFire' Paint.

                            Comment


                            • #17
                              Well a followup here, I called and asked again for my order number and status of my order and was promised an email with the tracking number, but was told it was in UPS possession and would be delivered to me on Friday the 23rd. The "I will send you the tracking number right now" was repeated again, and I waited and of course, no email. I logged into our UPS account and they now have a delivery calendar! Lo and behold, there it was, being shipped from a completely place apparently a warehouse distributor in PA. So much for the "in stock" at their California address. Oh well, I can work with Friday delivery!

                              The pipes were only $567 for the Chrome/black tip Freedom Combats No one else could touch the price (and they increased their list price the next day) and the 10% off only lasted 3 or 4 days. I fully expected them to jack me around then cancel, so I guess that is a plus they didn't.
                              2000 Roadstar 1600 - BAK, Pumpless, Curt's manifold, Mikuni HSR42 Freedom Combat Pipes Jumbo Strong bags, PPG 'HellFire' Paint.

                              Comment


                              • #18
                                Glad you got it worked out. The combat is a great looking pipe. I'd give up my duals for one if the combat was longer. The Roadliner version of the combat looks incredible. The Roadstar version is too short for me.
                                "There is nothing stronger than the heart of a volunteer."
                                Chris, 2004 Roadstar Silverado

                                Comment


                                • #19

                                  Received my cables from Tim today. Thanks!
                                  I'll be putting them on tomorrow.

                                  Comment


                                  • #20
                                    Jaybo,

                                    It'll be worth the wait believe me brother, your guna love um. I'm with you tho, nothing pisses me off more than no response, especially when your spending that kind of money. It's not like you just bought a 50 cent part or something. Good luck with the install. The heat shields are kind of bitch to get on. Just take a deep breath, drink a beer, and it will all come together.

                                    Comment


                                    • Jaybo
                                      Jaybo commented
                                      Editing a comment
                                      Yup, I got them on, and as mentioned the shields were a bitch. The price I got was exceptional so in the end it was all worth it.

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